Frequently Asked Questions

Note: If you can't find the answer to your question you may find it in the documentation, or you can contact us.

Installation:

• What versions of Windows can Safe Data Backup run under?
• How do I install Safe Data Backup?
• When upgrading, how do I install Safe Data Backup?
• How do I uninstall Safe Data Backup?

Using Safe Data Backup:

• How do I get started?
• How can I restore files from a backup?
• How can I create a desktop shortcut to automatically run a backup?
• Do I have to leave Safe Data Backup running for the scheduled jobs to run?
• Why is my data safer when I use remote backup?
• Can I backup to a flash memory stick?
• Can I open the compressed ZIP files in other applications?
• Is there a maximum size or number of files in a compressed ZIP file?
• How can I back up my Safe Data Backup configurations?
• How can I backup up my Outlook Express mail and address book?

Licensing:

• How can I tell what version I'm using?
• After purchasing, do I get a new download?
• Can I purchase the program on CD?
• How can I download an older version of Safe Data Backup?
• I've lost my license key, can you send it to me again?